Legal

Terms and Conditions

Last updated: March 1, 2026. These terms govern use of Magento Ops Monitor.

These Terms and Conditions are between you and Vendora Magento Services (legal business name: Vendora Magento Services).

Contracting entity

Magento Services provides Magento Ops Monitor, including operational monitoring, alerting, and incident-response workflows for Magento stores.

Accounts and security

You are responsible for account security and role assignments inside your organization.

Billing

Paid plans renew automatically by billing cycle unless canceled before the next renewal date.

Data usage

We process operational telemetry and account data only to provide and secure the service.

Service changes

Features and limits may be updated over time. Material changes are communicated in advance when feasible.

Termination

You may cancel any time. We may suspend access for abuse, fraud, or material violations.