Starter
€49/month
- Basic ingest metrics and alerts
- Basic synthetic uptime
- Basic weekly report
- Raw retention: 14 days
- Commerce/Error/RUM events: 0/day
Pricing
Starter / Pro / Agency + add-ons
Plans include entitlement `ops`, while module access is controlled by feature gates and limits.
Most popular
Pro
€149/month
- Revenue Protection + Health Pack
- Error Tracking + RUM/CWV
- Release markers for RCA
- Raw retention: 30 days
- Commerce 100k / Errors 20k / RUM 200k events per day
Agency
€399/month
- Everything in Pro
- Agency templates + bulk rollout
- White-label weekly reports
- Cross-store operations workflow
- Commerce 500k / Errors 100k / RUM 1M events per day
Feature matrix
| Capability | Starter | Pro | Agency |
|---|---|---|---|
| Revenue Protection | No | Yes | Yes |
| Health Pack | No | Yes | Yes |
| Error Tracking | No | Yes | Yes |
| RUM + Core Web Vitals | No | Yes | Yes |
| Agency templates | No | No | Yes |
| Bulk rollout | No | No | Yes |
| White-label reports | No | No | Yes |
| Raw retention | 14d | 30d | 30d |
| Aggregates retention | 180d | 13 months | 13 months |
Add-on: Revenue Protection Plus
Extended payment provider breakdown, per-step funnel diagnostics, and advanced anomaly detection.
Contact salesAdd-on: RUM Boost
Higher RUM event limits, larger sample sizes, and extended retention.
Contact salesFAQ: Do I need server access?
No. Install the Magento module, add Store Key and RUM Key, then enable collectors and snippet.
FAQ: Is PII stored in events?
No. Module-side and server-side scrubbers remove email/phone/address/query/cookies/headers.
FAQ: How does the RUM key work?
A dedicated `rum_public` key scoped only to `/api/ingest/rum`, protected by origin allowlist and strict rate limits.